Shipping Policy

Thank you for shopping with Chunky Things. Please review the information below for details regarding order processing, shipping methods, delivery timelines, and shipping-related inquiries.

Shipping Destinations

We currently ship only within the United States.
At this time, we do not offer international shipping, including shipments to Canada or any other countries.

Order Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.

Please note:

  • Orders are not processed, shipped, or delivered on weekends or U.S. federal holidays.

  • Processing time is separate from shipping and delivery time.

Estimated Delivery Time

Standard Shipping (U.S. Domestic):
Orders are generally delivered within 5–10 business days after shipment.

Delivery times are estimates and may vary due to factors beyond our control, including carrier delays, weather conditions, or peak shopping seasons.

Shipping Carriers

We primarily ship orders via USPS.
In certain cases—depending on package size, weight, or destination—we may use alternative carriers to ensure reliable and timely delivery.

Tracking Your Order

Once your order has shipped, you will receive a shipping confirmation email containing:

  • Your tracking number

  • A link to track your shipment in real time

Tracking information will be available throughout the entire delivery process.

Lost or Delayed Packages

If your package appears delayed, or if tracking shows “delivered” but you have not received it, please take the following steps:

  1. Check with household members, neighbors, or building management (such as a front desk or mailroom).

  2. Contact USPS directly using your tracking number for additional delivery details or to submit a missing mail inquiry.

  3. If the package is still not located, please contact us at [email protected] within 7 days of the marked delivery date.

When contacting us, please include your order number and tracking number so we can assist you by working with the carrier to investigate and provide updates.

Contact Us

If you have any questions regarding shipping or delivery, please reach out to us at:
[email protected]

We’re happy to help and appreciate your patience and support.